Inaccurate waiting lists have profound impacts on patient wellbeing, operational planning and delivery, clinician time and organisation spend:      

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• Incorrect clock stops, patients lost to follow up and lost referrals can lead to clinical harm.    

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• Unnecessary outpatient attendances can lead to misspent clinician time, wasted Trust spend and patient complaints.

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• An inflated PTL causes deteriorated RTT performance and an increased waiting list size, negatively impacting  elective care recovery.

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• An inaccurate picture of your waiting lists makes demand and capacity modelling and operational decision making inaccurate and challenging.

 

Many Trust’s invest substantial spend in data quality tools and validation to identify and correct data quality issues they are costly, and risk, wasted spend and waiting list inflation is still present until the records are corrected. Source Group’s RTT training takes a preventative approach, minimising data quality issues by ensuring staff have the knowledge to implement RTT correctly, so that drastically fewer errors occur.

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We understand that each Trust has differing training needs and that optimal training must factor in local processes, systems and challenges. We have developed a comprehensive training model to ensure the training provided is adapted to your specific needs.