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Patient Contact -

Getting The Most From Patient Communications

Patient Contact

Thursday 16th May

11.00am - 12.00pm

Microsoft Teams

Who should attend?

NHS staff who are interesting in maximising the value obtained from patient communications.


What will you gain?

An understanding of how to utilise patient communications to meet the NHSE validation guidance, to identify RTT patients who no longer need their appointment, and to gain insights into patient prioritisation, PIFU, and discharge through patient communications.

FREE for NHS staff

Our Experience


Trusts provided with validation support


Records validated



NHSEI national validation programmes delivered 

NHS Trusts provided with RTT training



PAS systems utilised when validating

The most accomplished of validation to the NHS

“I would highly recommend Source Group to any Trust looking to review their waiting lists or seeking assurance on their waiting lists”  


Joe Downie

Deputy Chief Operating Officer

Liverpool Women’s NHS Foundation Trust

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